Customer testimonials
Thank you to every customer who has shared their experience with us. Many hotels and apartment buildings have been with us for years, some since 2006. If you'd like to talk to a customer with long experience of our systems and our service, please ask us and we'll put you in touch.
Last summer our Resort trialled both the Garbage Doctor® and another locally manufactured Ozone generator to remove odours in our garbage chute. After completing these trials over the Christmas period with full occupancy, the Body Corporate chose to install the Garbage Doctor on a permanent basis. Our Resort has had no odour problems since installing the Garbage Doctor and I would absolutely recommend the services of Bruce, Shane and the Purifying Solutions team to any Resort Manager or Body Corporate.
We have trialled various forms of deodorising products to sanitise our garbage system. None had been particularly effective in eliminating odour. Since installing Purifying Solutions ozone generators in October 2006, we have been very pleased to find our garbage chute and compactor room issues have been significantly reduced. Bruce and his team are always prompt, friendly and courteous with myself and all resort staff. I have no hesitation in recommending Purifying Solutions and their expertise.
Osprey Apartments suffered from garbage odours in the basement bins which wafted up the garbage chutes and created odour problems in the foyers and the apartments. We used deodoriser which tended to mask the smalls but not eliminate them, especially if seafood was involved. I made contact with Purifying Solutions and Bruce Taylor was most helpful in providing information on their products and suggesting the best solution for our particular situation. He offered to conduct a trial to prove the merits of the Garbage Doctor system that he had recommended. The trial proved extremely successful and the Osprey Body Corporate agreed to install the system throughout our resort. I have been very happy with the success of the Garbage Doctor system which has resulted in eliminating odours throughout our resort and consequently eliminating customer complaints. Bruce and his staff have also been very helpful and friendly and they frequently call to ensure we are happy with the products. I have no hesitation in recommending Purifying Solutions to anyone experiencing problems similar to our situation.
Dear Bruce, it is without hesitation that I would recommend Purifying Solutions Pty Ltd (Australia). In December 2009 we had an unpleasant odour permeating from the refuse room and garbage chute. Bruce personally attended after hours to solve the problem. The service provided is second to none. We are more than satisfied with the prompt and friendly service provided by the Garbage Doctor.
The three towers of Chevron Renaissance opened in 2004 and after trialling a number of deodorising products in our garbage system, we met with Bruce Taylor, the Managing Director of Purifying Solutions. Bruce demonstrated to us his Garbage Doctor systems which they were using successfully in other tall buildings here in South-East QLD.
The Garbage Doctor machines have now been operating in our three buildings and garbage compactor for more than 8 years. We are extremely pleased with the results and find Bruce and his team extremely prompt, friendly and reliable. I have no hesitation in recommending both the service of Purifying Solutions and the performance of the Garbage Doctor products.
Circle on Cavil consists of two towers (48 and 68 levels in height) which were built by the Sunland Group and were opened in 2007. At that time we requested Purifying Solutions to install their air purification systems in our two garbage rooms and chutes. We were previously familiar with the Purifying Solutions equipment from its use in the Q1 building, which had recently opened and was also developed by the Sunland Group.
We have now been using the services of Bruce and his team for more than 8 years, and I would like to share my experience and recommendation of both their deodorising equipment and their service. We have always found the Purifying Solutions to be knowledgeable, quick to respond, and very professional in manner. If you have any questions in regards to my experience with Purifying Solutions, please do not hesitate to contact me.
After being appointed Facilities Manager of Southport Central Apartments, I undertook a risk assessment of our garbage systems. It was obvious that the deodorising system being used was not offering any protection against airborne hazards. Another complex within our group (the Three Towers of Chevron Renaissance) had been using Purifying Solutions ozone products for quite some time. Since upgrading to Purifying Solutions Garbage Doctor products we have been extremely happy with the service provided by Bruce and his team.
We have been using Ozone treatment in our garbage room and chute for over 18 months and can highly recommend this method of odour and germ control. The ozone can easily travel the 35 floors inside the chute and it has been a pleasure to walk into the bin room with no odour at all evident. Previously, the building was using a chemical spray/deodorant which concerned us for health reasons.”
Admiralty Quays is a 32 level residential building in Brisbane City. We have been using the Garbage Doctor since upgrading from the previous deodorant spray system. Prior to installing the Garbage Doctor we would experience rubbish odours from half-way up our chute, in addition our previous spray system didn’t offer any control for germs. We have been very happy with the Garbage Doctor and would recommend the products to other apartment buildings.
We have been using Purifying Solutions products in our garbage system for the past 3 ½ years, prior to this we were using a spray type deodorant system. Before upgrading to Purifying Solutions we would get complaints from rubbish odours in our garbage system. I would definitely recommend Purifying Solutions products and services to other industry members.
Marriner Views is a 24 level high-rise in Surfers Paradise. Prior to using the Garbage Doctor products our Body Corporate had purchased a corona discharge ozone generator from another company. That product did not prove to be particularly reliable or effective, so the Body Corporate voted to upgrade to the Garbage Doctor products about 10 months ago. Since upgrading we have had no issues and found the service from Purifying Solutions to be both prompt and friendly.
We upgraded to the Garbage Doctor products after being unhappy with the performance of our previous deodorising spray system, which was attempting to mask odours instead of removing them. Our building is 24 levels and since Purifying Solutions installed their Garbage Doctor system we have had no odour problems in our rubbish chute.
Approximately 3 years ago we upgraded from a disinfectant system in our building, this system was only masking the odours in our rubbish chutes. We changed over to Purifying Solutions and are extremely happy that we did.
Talk to us about your building
Tell us where the smell is, and we'll recommend the right system for your building. You're welcome to send photos or videos first, and we're available by video call.